Non-Discrimination Notice

Children’s Eye care (CEC) complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression.  CEC does not exclude people or treat them differently because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression.

Children’s Eye Care provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as:

• qualified sign language interpreters via video remote interpreting for hearing impaired individuals
• written information in multiple formats including large print, audio, accessible electronic formats, or other formats for visually impaired individuals

Children’s Eye Care provides free language services to people whose primary language is not English, such as:

• qualified interpreters via video remote interpreting and/or information written in other language

We have partnered with CyraCom, the leading provider of language interpreter services to healthcare. Its interpretation and translation solutions are exclusively endorsed by the American Hospital Association.  They support hundreds of languages and operates 24/7.

Each of our clinics are equipped with the capability of immediate/on-demand video remote interpreting for individuals that are hearing impaired or have limited English proficiency.  Therefore, you don’t need to proactively communicate before your appointment with us that you need assistance. However, if you’d like to discuss the services, feel free to contact CEC’s ADA Coordinator at 248-254-8140.

If you believe that CEC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

ADA Coordinator
Children’s Eye Care
7001 Orchard Lake Rd., Ste 200
West Bloomfield, MI 48322
Telephone: 248-254-8140
Fax: 248-254-8150
Email: info@cecmich.com

You can file a grievance in person or by mail, fax or email.  If you need help filing a grievance, CEC’s ADA Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C.  20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-248-254-8140.

Arabic: 8140-254-248-1ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم

Albanian: KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-248-254-8140

Armenian: ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝  Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել լեզվական աջակցության ծառայություններ:  Զանգահարեք 1-248-254-8140